Avvertenza sui rischi: i CFD sono strumenti complessi e comportano un alto rischio di perdere denaro rapidamente a causa fare leva. La stragrande maggioranza dei conti degli investitori al dettaglio perde denaro quando fa trading di CFD.
How can we help?
Fare trading è rischioso
How many lots can I trade? What is the maximum number of lots I can trade?
How do I sign up for a TIOmarkets.eu trading account?
Why do I need to send you my proof of ID and address?
What can I do or not do while my account is pending approval?
What do I do if I have not received my verification email?
How do I reset my password?
Where can I locate TIOmarkets.eu legal documentation?
What is the dormancy fee?
Does the dormancy fee apply to me?
How much is the dormancy fee?
What documents do I need to provide for my account to be verified?
What documents are accepted for Proof of Identity (POI)?
What documents are accepted for Proof of Address (POA)?
How do I upload my documents?
What base currencies are available?
How can I update the language emails are sent to me in?
How can I change my base currency in my member area wallet?
How can I change my base currency in my MT4 trading account?
What documents do I need to provide for my account to be verified?
We are legally required to check that our clients are who they say they are. In some cases, we will request the following documentation in order to help verify your account.
- Proof of Identification (POI) – Passport or National ID card clearly showing your photograph and any other document details. You should upload both sides and ensure that the document is still valid.
- Proof of Address (POA) document - This can be a full-page copy of a utility bill or bank account, dated within the last six months. The document should clearly show your name and your home address.
Note: the POI/POA document requirements are as follows:
- The photo/scan must be taken in high quality, in colour and a sufficient size.
- The photo/scan must be taken with no corners or any other part of the document missing.
- All POA (Proof of Address) must have an issue date and the issue date must be within the last six months.
- Maximum file size for all document types is 5 MB.